LWC has partnered with fintech payments firm Total Processing as part of a plan to streamline its payment process.
Prior to working with Total Processing, the drinks wholesaler was reliant on several payment providers to process customer transactions, each providing separate payment types. Now, with Total Processing’s all-in-one solution, it can process all types of payments through a single platform, Total Control, from online purchases via its ecommerce store, to pay-by-links, POS terminals, payment requests and e-terminal payments.
Since implementation, LWC is said to have been able to centralise all payment data through the platform, which provides in-depth reporting tools and anti-fraud protection features such as chargeback defence.
Stephen Dyson of LWC, said: “Our payment solution wasn’t suitable to the ever-changing needs of LWC Drinks. I required a more modern and dynamic way of collecting payments from our customers. By partnering with Total Processing, we are now on the right track and I have been suitably impressed with the expertise shown from the very beginning of this partnership. Total Processing also have a strong consistent approach towards customer service, which for me has been invaluable during the transition when moving our payment operations between suppliers.I look forward to working with the Total Processing Team going forward, and continuing to build on what has been achieved since LWC Drinks partnered up with Total Processing.”
Alex Leigh, co-founder at Total Processing, added: “LWC is a classic example of a business with a hugely diverse client base, that is trading tens of thousands of products every week and needs a payments system that can keep pace, efficiently. Regardless of the scale of an order, or how it is made, how payment is taken isn’t something a business need worry about. From the moment we began speaking with LWC’s management team about its challenges in early 2021 to understand, immediately, we knew that we could provide them with a solution that created enhanced value. It’s another major brand to add to our client base, as we seek to help others avoid the many complex and unnecessary problems in payment processing.