GroceryAid Impact Report reveals 44% annual increase in support incidents across industry

Photo credit: GroceryAid

GroceryAid’s Impact Report for 2022-23 has revealed a 44% increase in incidents of colleague support, compared to the previous year, as well as a 14% rise in referrals to Law Express and 1,280+ Relate counselling sessions were delivered.

Photo credit: GroceryAid

The charity’s findings also show that it spent £5.6m supporting colleagues, including £642,000 awarded in School Essentials Grants which ensured more than 2,340 children had the right equipment and clothing when they returned to school in September 2022.

Read more: Barcode raises £1m for GroceryAid

Showing the growing demand its services play, the charity’s free and confidential Helpline also received over 10,000 calls from colleagues looking for financial, emotional and practical support, and the BACP trained call handlers provided more than 5,000 in-the-moment counselling sessions.

The full report can be downloaded here

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Paul Hill is the Editor of Better Wholesaling. He can be found on Twitter at @BW_PaulHill, or contacted via and 07960935659.


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