B2b.store’s ProConnect Platform has been upgraded with a range of AI features that are said to provide wholesalers and suppliers with a single platform to manage the entire commercial journey.
Designed specifically for the wholesale sector, the software brings together transactions, marketing, customer service and insight in one secure dashboard, helping businesses respond faster and understand what is driving results.
Among a host of new AI-powered features, ProConnect can now engage customers at scale after building on its WhatsApp Business API foundations with upgraded tools that allow teams to invite contacts faster.
Read more: B2b.store and Ramsden discuss the benefits of AI in wholesale
Furthermore, at the heart of the updated platform is a private AI assistant built specifically for wholesale. This allows teams to
share documents and ideas, generate marketing assets, and get answers to business questions.
“The pace of development over the past year has allowed us to evolve ProConnect into a far more powerful B2B Engagement Platform that can be tailored to a business’s size, priorities or budget,” said b2b.store chief executive Rob Mannion. “There’s no other platform on the market that combines this level of sector focus with this breadth of AI capability.”
