Research shows customers spending more at cash and carries

Retailer spend per visit at cash and carries increased by 40% from £858 in 2018 to £1,205 in 2019, with foodservice operators’ spend per visit also increasing by 6% (£196 to £207), according to research from HIM’s UK Wholesale Market Report 2019.

This rise is said to have stemmed from retailers being driven by a reduction in the number of distress top-up missions and a rise in the number of main restock tripd.

On the other hand, average spend per visit by foodservice operators through delivered wholesale has declined, from £643 in 2018 to £621 in 2019. For retailers, there has been a more modest increase, in comparison to cash and carries, from £2,955 to £3,170.

Senior insights manager at HIM, Blonnie Walsh, said: “A lot of attention is focused on the growth of delivered wholesale and the changing behaviours of retailers and foodservice operators, however our latest research paints an increasingly positive picture for the cash and carry channel.”

“Retailer and foodservice operator spend is considerably higher through delivered wholesale, but the gap has closed year-on-year, highlighting the huge opportunity for wholesalers to drive incremental sales and footfall to their depots. The opportunity is particularly high for those wholesalers that offer both delivered and cash and carry as a route to market.”

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Paul Hill is the Editor of Better Wholesaling. He can be found on Twitter at @BW_PaulHill, or contacted via and 07960935659.


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