Nisa has confirmed Michelle Scott-Jones has been promoted to become its new head of central operations after almost three decades at the company.
The head of central operations role reports into Nisa’s new head of partner services Kim Clarkson, and provides centralised support for Nisa and its retailers.
Scott-Jones joined Nisa in 1994 and operated as administration manager and then support & planning manager until 2015. She was then offered the position of business manager in trading support in 2019.
Read more: Nisa bolsters senior leadership team
She also became the key trading systems representative for Brexit and HFSS, working cross functionally with Co-op and Nisa colleagues and key stakeholders to plan and execute future plans.
Kim Clarkson, head of partner services at Nisa, said: “I’m thrilled to have Michelle move into the head of central operations position and this again demonstrates the talented colleagues we already have in the building. Michelle is heading into her 30th year with Nisa and has made a significant contribution to the business throughout that time.”